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Accessibility

National One Mortgage's commitment to an accessible website, the WCAG 2.1 AA standard we work to, and how to reach us if anything gets in your way.

We want everyone to be able to use this website, including people who rely on a screen reader, keyboard navigation, magnification, or other assistive technology.

The standard we work to

We build and review this site against the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium. That covers things like readable color contrast, text that can be resized, pages that work with a keyboard alone, images with text descriptions, and headings and links that make sense to a screen reader.

What we have done

  • Body text and our licensing information are set at sizes we do not let shrink below a fixed minimum.
  • Color contrast is checked against the WCAG AA ratios. Our most recent automated review was on October 19, 2026.
  • Every page can be navigated with a keyboard, and there is a link to skip straight to the main content.
  • Images carry text descriptions that a screen reader can read aloud.

Where we may fall short

Automated testing catches only part of what makes a site usable, and we have not yet completed a full manual review with assistive technology. Some documents we link to, including forms and disclosures from lenders and government agencies, are produced by others and may not meet the same standard.

Tell us if something is in your way

If any part of this site is hard to use, or you need information in a different format, contact us and we will help you directly and work to fix the problem:

Please tell us the page and what got in your way. You do not need to use this website to apply for a loan or to get information from us, and asking for help will not affect how we handle your application.